Refund policy

You may request a return within 30 days of receiving your order.

• Unopened items returned in their original, sealed packaging qualify for a full refund with no restocking fee.

• Opened items, including equipment removed from its original box, are subject to a 20% restocking fee. If our team picks up the opened equipment, an additional pickup fee applies at our delivery rate.

To start a return or arrange a pickup, please call The Fitness Store by Bella & Co. with your order number.