FAQ

Do you deliver?

Yes. We deliver across the DFW area. Outside DFW, call us at 940-368-4055 for a freight quote and we'll send you an invoice including shipping.

Do you offer delivery and installation?

Yes. We offer local delivery and installation, available as soon as the same day depending on your location and product availability. Call us at 940-368-4055 to schedule.

Can I pick up my order?

Yes. Pickup is available at 7526 Main Street, Frisco, TX 75033 for in-stock items. We'll let you know when your order is ready.

Where do orders ship from?

Orders ship from our Frisco, TX warehouse or directly from the manufacturer, depending on the product and availability. Call us if you need to confirm timing.

Can I see the equipment in person?

Yes. Visit our showroom at 7526 Main Street, Frisco, TX 75033. Call ahead to confirm which models are on the floor.

Is there a warranty?

Yes. Every product is covered by its manufacturer's warranty, and coverage varies by brand and product. Ask us for the warranty details on any item you're considering.

Do you service or repair equipment?

Yes. We service and repair equipment covered under the brand's warranty.

Do you price match?

Yes. Bring in the competitor's ad and we'll match the price.

Can I cancel or change my order?

Yes, any time before your order ships. Call us at 940-368-4055 with your order number.

What is your return policy?

You can request a return within 30 days of receiving your order. Unopened items in their original, sealed packaging qualify for a full refund. To start a return, call us with your order number. For full details, see our refund policy.

Can I return equipment I've already opened?

Yes. Opened items, including equipment removed from its original box, are subject to a 20% restocking fee. If our team picks up the opened equipment, an additional pickup fee applies at our delivery rate.